Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you.
If the buyer faces any problem with the product, he/she will have the option to use the return policy as specified by the seller.
All products listed under a particular category may not have the same returns policy. Do refer to the respective product’s exact applicable return policy on the product page.
This Return Policy covers the buyer against ‘damaged’, ‘defective’ and ‘not as described’ products – for both, brand new and refurbished segments.
The return Policy is 10 days duration with possible return modes of Refund, replacement or exchange based on the product.
For all products, the policy on the product page shall prevail over the general returns policy.
The exchange and replacement will be subject to availability of the stock.
No Return Categories– Products in this category are not returnable due to their nature or other reasons.
For products which require installation, returns shall be eligible only when such products are installed by the seller’s authorized personnel.
In order to help you resolve issues with the product, the seller’s authorised personnel may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.